Careers

Brokerage Client Services Associate

Brokerage Client Services Associate

Chicago, IL

Operations

Location: Chicago, IL
Role Type: Full-Time
Experience: 0–3 Years

About  Vestian

Vestian is a global commercial real estate advisory firm focused exclusively on representing occupiers. We help businesses make smarter real estate decisions across portfolio strategy, lease transactions, workplace planning, project delivery, and operational execution.

Our platform combines brokerage expertise, market intelligence, client advisory, and integrated service delivery to support companies across local, national, and global portfolios. We’re looking for ambitious early-career talent who want to grow with us.

About the Role

The Brokerage Client Services Associate serves as a strategic support partner to our brokerage professionals and client teams. This role sits at the intersection of business development, client service, marketing execution, and transaction support.

You will help our brokers stay organized, pursue new business opportunities, deliver exceptional client experiences, and bring a high level of polish to everything we put in front of clients.

This is an ideal opportunity for someone who wants exposure to commercial real estate, client strategy, marketing, and business development.

Key Responsibilities

Client & Brokerage Support

  • Support brokers and client teams with day-to-day business development and client service activities
  • Prepare and coordinate client presentations, proposals, RFP responses, and pitch materials
  • Help manage active pursuits, pipeline activity, and transaction deliverables
  • Track critical dates, client follow-ups, and team priorities

Business Development & Research

  • Research prospective clients, industries, portfolio opportunities, and market trends
  • Identify target companies, decision-makers, and strategic growth opportunities using tools like  LinkedIn,  CoStar, ZoomInfo and internal databases
  • Support account planning and outbound business development campaigns
  • Help brokers prepare for prospect meetings with relevant market and company intelligence

Marketing & Content Development

  • Create and edit client-facing marketing materials including presentations, case studies, flyers, and email campaigns
  • Coordinate with Platform team on deliverables
  • Help manage broker bios, service line collateral, and sales enablement materials
  • Support thought leadership campaigns and social media initiatives, including  LinkedIn

CRM & Pipeline Management

  • Maintain accurate prospect and client records in  HubSpot
  • Track leads, opportunities, meetings, and pipeline progression
  • Support reporting and dashboard updates for brokers
  • Help ensure CRM compliance and clean data standards

Qualifications

Required

  • Bachelor’s degree in Business, Marketing, Real Estate, Communications, or related field
  • 0–3 years of experience in commercial real estate, professional services, marketing, sales support, or client services
  • Strong written, verbal, and interpersonal communication skills
  • Exceptional organization and attention to detail
  • Ability to manage multiple priorities in a fast-paced environment
  • Professional presence and comfort interacting with senior professionals and clients

Technical Skills

  • Microsoft PowerPoint
  • Microsoft Excel
  • Microsoft Word
  • Experience with  HubSpot,  Salesforce, or similar CRM platforms is a plus
  • Experience with  Figma or Adobe Creative Cloud is a plus

What We’re Looking For

We want someone who is:

  • Highly organized and naturally proactive
  • Curious about business and real estate
  • Comfortable balancing creative work with operational execution
  • Professional, polished, and client-oriented
  • Hungry to learn and build a long-term career

Compensation - $60,000 - $70,000

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