Kenneth Leon, RCDD
Director | Digital Infrastructure
Technology is already integrated into almost every aspect of our lives and returning to work post-pandemic will be no different. In fact, the use of technology is even more critical to day-to-day operations upon re-entry into the workspace. When formulating your new business plan for this new way of working, understanding how to implement technology strategies and digital infrastructure is key. Partnering with a digital infrastructure expert will ensure your space is enabled with proper measures such as: employee wellness screenings, space occupancy monitoring, collaboration tools, workstation reconfiguration and Wi-Fi.
Vestian’s Digital Infrastructure Services lead and tech expert, Kenneth Leon, RCDD, walks through what an employee’s day might look like post-pandemic and how technology will play a critical role throughout every step.
- 8:00am – Reception and navigating to desk
- Upon entering at reception, the employee approaches the freestanding temperature monitoring tablet, stands two feet away and waits for the pass/fail notification.
- Once the employee passes the temperature check, they review the Occupancy Monitoring Dashboard that lets them know what areas of the office are least populated at the moment. The office space is equipped with POE Powered IR Sensors that track the flow of employees and can provide real time data on the employee density in each area of the office. That way, employees can spread out to less dense areas to achieve maximum social separation.
- 8:15am – Setting up for the day
- Once the employee selects their work area, they land at a ‘hot desk.’ The hot desk was labeled with a cleaning completion certificate to notify the employee that it is safe to work there. The employee, equipped with their laptop and headset, is ready to work there for the day. The employee will only use their own personal equipment to maximize a touchless work environment.
- The employee chose a hot desk today, but they can work anywhere. Wi-Fi is exclusively used in this office environment. It was designed and installed to provide coverage throughout the entire space and for primary connection use. This allows employees to work in locations that are less dense and/or for a change of scenery without compromising performance.
- To stay connected, each employee is equipped with a video conferencing account, a software phone and messaging software. Using their personal headset, the employee can communicate with anyone internally and externally, while still staying in touch with colleagues in real time, despite being located remotely.
- 10:00am – Conference room
- Attendees enter the conference room through an occupancy sensored door. Upon entering the conference room, employees will find a cleaning completion certificate once again, instilling confidence that the space is clean and safe. The room is equipped with video conferencing hardware with voice control, and the call is started with a voice command. Presentation materials are shared via wireless connectivity from one’s personal device, and the call is concluded with a final voice command to maintain the touchless conference room experience.
- 12:00pm – Lunch/café
- At lunchtime, the employee pulls up the occupancy tracking app on their phone to see which break area has the most vacancy. They message their colleagues to meet at the selected lounge where tables are separated to enhance social distancing. The occupancy monitoring system tracks the break area’s employee traffic to notify maintenance staff when it is appropriate to clean and sanitize the dining areas so that the cleaning frequency corresponds to the space’s utilization.
- 2:30pm – Bathroom Break
- The employee is looking to freshen up and make a trip to the restroom. Once they arrive, there is an occupancy dashboard display outside each door to notify the employee when it is safe to enter. When they leave the bathroom, the occupancy is adjusted again. After a preset number of people use each bathroom, an alert is sent to the maintenance staff to conduct a cleaning as per their required cleaning protocol.
- 4:00pm – Conference call with colocation provider
- The employee receives an email alert that there was an IT equipment failure in one of their Colo Data Centers. Six months ago, the IT team decided to off-site their servers to a Colo Data center to limit the need for employees to manage their internal IT hardware on premise. Now they leverage the Colo’s in-house staff to maintain their equipment. The employee then logs into their room booking platform, books a conference room with video conferencing capabilities, and proceeds to the conference room.
- 5:30pm - Departing
- At the end of the day, all employees make their way out of the office. The occupancy monitoring system tracks the employee density by area and keeps track of the lessening population. Once individual areas and conference rooms are vacant, notifications are sent by the occupancy system to the maintenance staff so that cleaning can commence in the respective areas. If the system identifies that a space was not used at all, then this area would not require cleaning.
While some of these adjustments may seem futuristic, they are an integral part of our current post-pandemic reality. When formulating your new business plan, implementing technology strategies and digital infrastructure is paramount. Partner with a digital infrastructure expert to enable your workplace with effective post-pandemic solutions.
Are you interested in implementing these solutions into your workplace?
Feel free to contact me at any time.
Kenny brings 15 years of Technology Engineering and Project Management experience to Vestian. He works with clients to understand their needs and develop the IT, AV, & Security solutions that best maximize reliability, collaboration and user experience in the workplace. He is a proven problem solver focused on detailed design and customer service. Kenny holds a BA & and BE in Electrical Engineering from Dartmouth College and is a certified ICT engineer holding the Registered Communications Distributions Designer (RCDD) credential since 2009.