Global Capability Centers Playbook
Key Insights
India Advantage: Deep talent, cost efficiency, modern real estate, and government incentives.
Vestian’s Role: End-to-end execution from strategy and site selection to talent, incentives, real estate, and launch.
The Result: A de-risked expansion path with predictable costs, faster execution, and sustained talent advantage.
Key Takeaways
· GCCs have evolved from cost-arbitrage centers (1992-2004) to innovation hubs driving AI engines, SaaS platforms, and strategic value creation, with companies now establishing centers for speed and talent access rather than just cost reduction.
· India hosts over 1,700 GCCs employing ~1.9 million professionals, generating $64.6 billion in revenue with projected growth to $100-110 billion by 2030
· India offers 30-40% cost savings with 3x faster talent acquisition, plus government incentives including CapEx support, payroll reimbursements, and tax benefits that strengthen the business case for expansion.
· Vestian's 6-step methodology delivers operational GCCs in ~8.5 months with teams productive in 60-90 days, covering strategy through launch with end-to-end coordination of legal, real estate, talent, and integration requirements.
